PRIVACY STATEMENT

Value Add Services (“Company”, “we”, “us”, “our”) operates the website leadrocket.in and provides digital marketing and lead-generation services. We are committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide
  • Name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Business requirements and communication history
B. Payment Information
  • Partial payment details such as transaction ID
  • (We DO NOT store full card or bank details; Razorpay handles all payment data securely.)
C. Automatically Collected Information
  • IP address
  • Browser information
  • Pages visited and time spent
  • Device information
  • Cookies and tracking data
D. Communication Data
  • Emails, queries, support messages
  • Responses to surveys or feedback requests

2. How We Use Your Information

  • Providing and managing our digital marketing / lead-generation services
  • Processing payments
  • Communicating service updates and support
  • Improving our services
  • Analytics and marketing
  • Compliance and anti‑fraud measures

3. Legal Basis for Processing

  • Consent
  • Contractual necessity
  • Legitimate business interests

4. Sharing of Information

We share data only with:

  • Payment gateways (Razorpay)
  • Email service providers
  • Analytics platforms
  • Cloud storage and CRM tools
  • Legal authorities (if required)

5. Data Retention

We retain your data as required by law and business needs.

6. Security Measures

We implement reasonable security safeguards including encryption and access control.

7. Your Rights

You may request access, correction, deletion, or restriction by contacting hello@leadrocket.in.

8. Cookies

We use cookies for analytics, functionality, and marketing.

9. External Links

We are not responsible for third‑party privacy practices.

10. Changes

We may update this Privacy Policy periodically.

11. Contact

Value Add Services

Email: hello@leadrocket.in

Address: 375, Prince Anwarshah Road, Kolkata 700068