CANCELLATION & REFUND POLICY

This Refund Policy applies to all services offered by Value Add Services.

1. Eligibility

Refunds may be issued if:

• Services were not delivered as per scope
• Material deviation occurred
• Cancellation occurs before work begins

Requests must be emailed to hello@leadrocket.in.

2. Process

Include payment ID, date, and reason. We reply within 2 working days.

3. Refund Timeline

Refunds will be processed and credited to the customer's bank account within 7 working days.

4. Deductions

Refunds may be prorated if partial work is completed or third-party costs incurred.

5. Non‑Refundable Situations

• Change of mind after work begins
• Delay due to missing inputs
• Dissatisfaction after approval
• Performance expectations without guarantee

6. Chargebacks

Notify us immediately if a bank dispute is filed.

7. Changes

We may update this policy anytime.